Q: Do you ship to Canada?
A: Yes, we send quite a bit of ink to Canda. Please email us the details of your order, including the full address and a contact number, so we can provide you with a shipping quote. After you give us the green light, we will package your order up and get it headed your way.
Q: How are orders shipped?
A: The majority of our orders are shipped through UPS, which is cost-effective and typically ensures quick delivery. We're in the process of adding expedited shipping to our website. In the meantime, if you need faster shipping, please contact us for a quote on alternative options.
Q: What is the order cut-off time?
A: The cut-off time is typically noon, although there can be variations depending on the UPS pickup schedule. Sometimes the UPS man may show up later in the afternoon or, occasionally, earlier. We try our best to ship your order on the same day we receive it whenever possible. Please note that holidays may affect the shipping schedule and the pick-up times of the freight company.
Q: What are your inks made of?
A: Our inks contain renewable vegetable oils and depending on the ink, a small percentage of petroleum oil. They clean up easily with mineral spirits or other mild solvents.
Q: Will your inks mix with other brands/types of ink that I already have?
A: Our inks mix readily with most other brands or types of ink. You may notice a small difference in certain properties (stay open, drying, etc.) depending on the percentage of Southern Inks that you mix with other on-hand inks.